Nandan Nilekani- Building the India Stack- UPI, Aadhar and Data Empowerment

Nandan Nilekani, India's CTO, co-founded Infosys and led UIDAI. He transformed the Indian tech scene with Aadhar, UPI, OCEN, etc., and made Infosys a $75B IT services giant.

Nandan Nilekani- Building the India Stack- UPI, Aadhar and Data Empowerment

TLDR: The India Stack, including Aadhar and UPI, has revolutionized financial inclusion in India by providing digital IDs, online authentication, and fast peer-to-peer payments, leading to the opening of millions of bank accounts, billions of dollars in transactions, and inclusive economic growth.

00:00 📱 Nandan Nilekani co-founded Infosys and led the development of India’s public digital infrastructure, including Aadhar and UPI, to address financial exclusion and increase access to banking services, by implementing a unique ID system and facilitating efficient distribution of welfare benefits.

1.1 “Return on India is a podcast series that explores the Indian economy through conversations with key figures in Indian business.”

1.2 Examine cultural dynamics and emerging demographic trends in India, with a focus on key sectors and insights from business leaders, for informational purposes only.

1.3 Nandan Nilekani co-founded Infosys and served as the chairman of uidia, developing India’s public digital infrastructure, including initiatives like aadhar and UPI, to address financial exclusion and increase access to banking services.

1.4 The Indian government implemented a unique ID system, called Aadhar, to identify beneficiaries of welfare programs and address the lack of birth certificates, enabling efficient distribution of benefits and facilitating mobility in society.

04:15 💡 The India Stack, including Aadhar and UPI, has accelerated financial inclusion in India by providing digital IDs, online authentication, and fast peer-to-peer payments, leading to the opening of millions of bank accounts and billions of dollars in transactions.

2.1 The World Bank found that the penetration of financial services is linked to GDP growth, and India reached the same level of financial services in just seven years that was estimated to take 45 years, highlighting a significant acceleration.

2.2 The digital ID, known as Aadhar, allowed for online authentication and verification, leading to the opening of millions of bank accounts and the launch of the Jan Dhan Yojana program.

2.3 The India Stack, consisting of identity, payments, and data empowerment, has facilitated the electronic transfer of money, including emergency financial assistance during the pandemic, and has driven financial inclusion through the acceleration of bank account adoption.

2.4 The Aadhar project, led by Nandan Nilekani, has provided over 1.3 billion people in India with a digital ID that allows for online verification, authentication, and the ability to sign documents digitally.

peer-to-peer payment system2.5 The digital Locker in India has 124 million users who store their ID cards, vaccination certificates, and driver’s licenses, and in 2016, the National Payments Corporation of India launched UPI, a fast and efficient that allows interoperability between different consumer apps and bank accounts.

2.6 The UPI system, launched in India in 2016, revolutionized digital payments by being fast, real-time, free, and convenient, with 260 million users and billions of dollars in transactions.

10:22 📱 The India Stack system, including Aadhar and UPI, was designed to be cheap and inclusive, allowing for accessible and small value transactions for all, leading to the emergence of innovative startups and a revolution in India’s digital economy.

3.1 The Indian system, including Aadhar and UPI, was uniquely designed with population scale in mind, and the speaker discusses the trade-offs and non-obvious insights involved in designing a system that aims to onboard a billion people.

3.2 The India Stack system was designed to be population-scale, using open source technology and commodity hardware to make it cheap and inclusive, allowing for free and small value transactions that are accessible to all.

3.3 There are multiple payment systems in place in India, including UPI for smartphone users, UPI one two three for feature phone users, and an unenabled payment system for those without phones, ensuring accessibility and inclusivity for all.

3.4 The India Stack’s digital infrastructure has led to the emergence of a new class of innovative and high-growth startups, with over 95% of the population documented and a significant reduction in the cost of individual identity verification transactions.

transaction costs3.5 Lowering by over 100x has led to combinatorial innovation and the creation of new products, with Reliance being a great example of the value of reducing the cost and time of ekyc.

3.6 Jio used Aadhar ekyc to attract 100 million consumers, leading to a revolution in India’s digital economy, with examples like Zeroda using ekyc for stock broking, and Aadhar being seen as an ecosystem of products rather than a single homogeneous piece.

17:30 💡 Building population-scale infrastructure with APIs in India, such as the UPI platform, has enabled digital rails and created new customer journeys, revolutionizing merchant payments and making sending money as easy as sending an email.

4.1 The speaker discusses the idea of building population-scale infrastructure with APIs that can be embedded into apps to enable digital rails and create new customer journeys and workflows, using examples such as the internet and GPS.

private sectors4.2 In India, there was no controversy surrounding the collaboration between the public and in building the foundations for innovation, as the idea of digital ID was easily sold to those who were poor and had no access to anything.

4.3 The demand for identification in India was not from those with passports and driver’s licenses, but from the poor in rural areas, who were able to adapt and take advantage of technology when they saw its value.

4.4 India’s UPI platform has revolutionized merchant payments, allowing for easy and interoperable QR code payments, leading to widespread adoption and making sending money as easy as sending an email.

21:33 💰 The rapid adoption of UPI in India has transformed the payments landscape, enabling zero transaction cost small value payments and revolutionizing financial transactions with new business models like auto pay subscriptions, with the number of users expected to reach a billion a day.

5.1 The smpp protocol allows for seamless communication across different email platforms, unlike WhatsApp which requires both parties to be on the same platform.

5.2 The payment system should be real-time and the store of value should be in a regulated system, such as a bank account or wallet, under the Central Bank’s regulation, while ensuring a consumer experience similar to using a phone or messenger product through APIs.

5.3 The rapid adoption of UPI has transformed the payments landscape in India, leading to a competitive and innovative market that has grown from an ambitious idea to one of the top five payment networks in the world in less than half a decade.

5.4 India’s digital economy is not driven by advertising like in the West, but rather by micro transactions, and the UPI system enables zero transaction cost small value payments, leading to new business models like auto pay subscriptions.

5.5 Auto pay and UPI have revolutionized financial transactions in India, allowing for automatic deductions and easy IPO applications, with the number of users expected to reach a billion a day.

26:32 💡 The launch of UPI light in India enables offline transactions, reduces reliance on cash, and creates a digital history that improves access to healthcare, education, and financial services through data empowerment, allowing individuals and small businesses to use their own data to access benefits and credit.

6.1 The launch of UPI light allows for offline transactions, reducing reliance on the banking system and leading to a decrease in cash in the economy, while also creating a digital history that can be used to improve people’s lives in India.

6.2 People in India, regardless of income, can have the same digital footprint as Western consumers, and by making data available to them, it can improve their access to healthcare, education, and financial services, which is the last layer in the Indian stack called data empowerment.

6.3 Data is becoming increasingly important in India, as individuals and small businesses now have the ability to use their own data to improve their lives, which is a new concept in the country.

6.4 A population scale system has been built in India that allows individuals and businesses to access benefits through their digital history, with the Reserve Bank of India introducing account aggregators as intermediaries to enable the use of personal data.

6.5 Small businesses can now access credit based on their digital history, allowing lenders to verify their economic credentials and assets, and compete for loans by providing their account aggregator with bank statements, GST details, and invoice details.

6.6 Account aggregators retrieve encrypted and digitally signed data from databases on behalf of users, allowing them to use their information as collateral to obtain affordable credit from lenders, giving users control over their own data.

31:58 🔑 Account aggregators in India ensure that consumer data is protected and controlled by individuals, leading to improved financial inclusion and credit availability for MSMEs, benefiting the Indian economy.

7.1 Account aggregators in India are a new type of regulated body that serve as data access fiduciaries, ensuring that consumer data cannot be read or resold, which is a significant departure from the data systems and business models of data aggregators in the West.

7.2 The creation of a neutral party, known as the account aggregator, separates consent and data access, ensuring that the party works for the individual and not the data aggregator, allowing for the passage of data through the consent manager.

7.3 There is a central structure in place where an independent consent manager obtains encrypted data from various sources and provides it to financial information users on behalf of individuals, ensuring that the individuals have control over their data and that the middle entity cannot accumulate or access the data themselves.

7.4 The impact of data empowerment on financial inclusion and credit availability for micro, small, and medium enterprises (MSMEs) in India can lead to better underwriting, lending, and a significant positive effect on the overall Indian economic system.

35:55 📈 Small businesses in India can access credit and grow the economy by providing their digital business history through the India Stack, leading to inclusive economic growth, job creation, and increased market efficiency.

8.1 Small businesses in India can now access credit by providing their digital business history, including tax filings, invoices, bank statements, and certified balance sheets, through the India Stack, allowing them to grow and benefit the economy.

8.2 Small businesses creating two new jobs each can lead to inclusive and equitable economic growth, democratizing access to jobs and incomes for millions of people, and countering wealth concentration and declining living standards in modern societies.

supply chains8.3 Data empowerment in India through the unbundling of and increased market efficiency leads to a more formal economy and benefits consumers.

8.4 Access to credit and the disintermediation of the supply chain through digitalization, along with the creation of an open Commerce Network, will lead to a more efficient and competitive economy, lower costs, job creation, and increased tax revenue.

8.5 The India Stack model is unique as it combines the best of innovation and existing infrastructure, promotes competition, and emphasizes interoperability between different layers, allowing for the mixing and matching of various components.

8.6 India is in a unique position with its young population, digital public goods, and thriving IT industry, which is expected to drive its economic growth and attract attention and capital from around the world.

Key Insights

Impact of India Stack on Financial Inclusion

💡 Nandan Nilekani discusses the India Stack, which includes UPI and Aadhar, as a powerful tool for data empowerment in India.

📱 The Aadhar ID’s integration with the Jan Dhan Yojana program has facilitated the rapid opening of bank accounts in just two minutes, using the electronic proof of identity.

🌐 The India stack, consisting of identity, payments, and data, has driven financial inclusion at an unprecedented rate, making it a comprehensive set of technologies with significant impact.

💰 The UPI system in India has revolutionized digital payments, with 260 million people using it for payments and billions of dollars of value being transacted, making it a popular and democratized platform.

💰 The implementation of Aadhar has dramatically reduced the cost of individual identity verification transactions, from $23 to just 15 cents.

🌍 The interoperability of UPI QR codes in India allows for seamless payments between any consumer app and any merchant, setting it apart from the rest of the world.

💰 The creation of a competitive and interoperable payment market through UPI has led to the rapid growth of India’s payment landscape, with 6.8 billion transactions per month in just six years.

Economic Growth and Job Creation through Data Empowerment

💰 The rapid acceleration of financial services in India, surpassing the World Bank’s estimated timeline by 38 years, highlights the transformative power of technology in driving economic growth.

📈 The combination of Aadhar, UPI, and Jio’s affordable data prices led to a massive expansion of India’s digital economy, with data consumption increasing 30 times in just a year.

💰 The availability of credit through better underwriting and lending, enabled by data empowerment, has been a key factor in the development and advancement of mature economies.

📈 The macroeconomic benefit of the India Stack is that it can potentially provide credit access to millions of small businesses, leading to overall economic growth.

💼 The India Stack creates economic growth and job creation at scale by empowering small businesses to create two new jobs each, leading to a more inclusive and equitable society.

💪 India’s unique position with a young population, digital public goods, and a thriving startup ecosystem puts it in a sweet spot for high economic growth in the next 10 years, attracting attention and capital from around the world.

Role of Government Initiatives in Technological Advancements

💡 The India Stack, including Aadhar and UPI, was uniquely designed with population scale in mind from day one, setting it apart from other global innovations.

💡 The India Stack was designed with population scale in mind, aiming to provide services for 1.3 billion people, similar to how big tech companies think about scale.

🌐 “The internet originally began as a US government program… similarly, GPS is also a great example of a government utility that is now used by Google Maps and Uber.” - Nilekani highlights the role of government initiatives in laying the foundation for technological advancements and private sector innovation.

Q & A

Q: What is the India Stack project and how has it contributed to financial inclusion in India?

A: The India Stack project is a comprehensive set of technologies aimed at enabling financial inclusion in India. It includes various layers such as identity, payments, and data empowerment. At the heart of the India Stack project is Aadhar, which provides a unique ID for over 1.3 billion people, allowing authentication and electronic Know Your Customer (eKYC) processes. This ensures that individuals can easily establish their identity and access financial services.

Additionally, the National Payments Corporation of India (NPCI) has created a peer-to-peer payment system called Unified Payments Interface (UPI) as part of the India Stack. UPI revolutionized digital payments in India by allowing users to send money in real time using any consumer app. It has democratized digital payments by providing a fast, real-time, free, and convenient way of transferring money.

Furthermore, the India Stack project enables data empowerment through features such as digital signatures and a digital locker for storing important documents. Overall, the India Stack project has played a crucial role in promoting financial inclusion in India by leveraging technology to provide access to financial services for millions of people.

Q: How has the UPI payment platform revolutionized digital payments in India?

A: The UPI payment platform has brought about a significant transformation in the digital payments landscape in India. UPI, which stands for Unified Payments Interface, is an interoperable peer-to-peer four-party payment system. It allows users to send money in real time using any consumer app, making sending money as easy as sending an email.

Following the demonetization in 2016, the Indian government embraced and endorsed UPI, leading to its widespread adoption. Today, approximately 260 million people use UPI for payments, performing billions of dollars worth of transactions. UPI’s success can be attributed to its key features such as real-time transactions, regulated storage of value, and its interoperable nature.

One of the significant advantages of UPI is that it has democratized digital payments by providing a fast, real-time, free, and convenient way of transferring money. It has eliminated the need for physical cash and traditional payment methods, transforming the way people transact in India. UPI’s success has also made it an inspiration for other countries looking to revolutionize their digital payment systems.

Q: How has the digital infrastructure created through the India Stack project benefited startups in India?

A: The digital infrastructure created through the India Stack project has had a significant positive impact on startups in India. The scale of India’s population and the high satisfaction rate of tech products have created a conducive environment for startups to thrive.

One way startups have benefited is through the reduced cost of Know Your Customer (KYC) verification after the implementation of Aadhar, the unique ID provided under the India Stack project. Aadhar has streamlined the KYC process, making it more efficient and cost-effective for startups to onboard new customers.

Lowering transaction costs with the help of UPI, another component of the India Stack project, has also had a positive effect on startups. Startups can leverage UPI’s peer-to-peer payment system to facilitate digital-first transactions, reducing the reliance on traditional payment methods and associated costs.

The combinatorial innovation arising from the combination of various factors within the India Stack project has further contributed to the growth of startups. By leveraging the digital infrastructure provided by the India Stack, startups can focus on creating innovative solutions and scaling their businesses more effectively.

Q: How has the digitization of businesses through the Goods and Services Tax (GST) enabled small businesses to access credit and create jobs?

A: The digitization of businesses through the GST platform in India has played a crucial role in enabling small businesses to access credit and create jobs.

Millions of businesses in India file returns and submit invoices electronically on the GST platform. This digitization allows for the creation of a reliable and verifiable digital history for these businesses. This digital history acts as information collateral, making it easier for small businesses to obtain loans.

Traditionally, small businesses had difficulty accessing credit due to a lack of economic credentials. However, with the digitization of their operations through GST, they now have a digital footprint that lenders can use to assess their creditworthiness. This has resulted in increased access to affordable credit for small businesses, empowering them to grow, invest, and create job opportunities.

The access to credit for small businesses, made possible through the digitization of businesses and the GST platform, has a positive multiplier effect on the economy. It enhances economic growth, promotes entrepreneurship, and contributes to job creation, as small businesses can now expand their operations and invest in their growth with the help of accessible credit facilities.

Note - This content is generated by AI, we believe it is accurate, but we don’t claim any liability of inaccuracies in the AI generated content.

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